Awning Works Inc. has done its best to make ordering as simple and quick as possible. Our flexible and inexpensive shipping policies havecontinually gained rave reviews from the online community. For your convenience, Florida Hurricane Shutter of Awning Works Inc. offers the following easy ordering options:
1. You can place your order directly on the World Wide Web via our Super-Fast, Easy, and Secure Shopping Cart System. Simply click on the "Add One to Cart " Button next to the product you select, your shopping cart will be automatically updated with the item you selected and the sales total. You can continue to shop at your convenience or proceed directly to checkout at any time simply by clicking the "Checkout" button at the bottom of the cart. You can also adjust, add to, subtract from, or delete your order at any time in the full cart view page. Our Shopping Cart system uses double-layered encryption technology to insure that online ordering is completely secure and private. Online orders are immediately processed and shipped. This store is , with up to 256 SSL (Secured Socket Layer), giving you the maximum amount of secutity for your privacy.
2. You can order by calling our 24 hour toll free number at: 1.866.873.2941. From outside of the US, you can reach us at 727.524.1118 or send an email to:
Our sales and customer service representatives are standing by to process your order
and answer any questions you might have.
3. You can email your completed order and payment by check or money order (U.S. Funds only please) to:
Florida Hurricane Shutter
14115 63rd Way North
Clearwater, Florida 33760
4. You can fax your credit card or COD order to us at: FAX: 727. 524.3110
Please note, all phoned or faxed orders will include a $10.00 Processing fee.
Credit Cards and Debit Cards:
E-Central Stores Inc we will gladly honor the following credit cards:
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Visa
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Mastercard
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American Express
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Discover
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Debit Cards which carry the above credit card company logos are accepted.
Electronic Checks:
We can debit your account by supplying us with your account number and bank routing number. The routing number is a 9 digit number, typically located in the bottom center of the check. The account number is located on the bottom right.
Money Orders Drawn in US Funds:
Money Orders are immediately processed and shipped without delay.
Checks drawn in US Funds:
In order to maintain our low prices, it's necessary for us to wait for checks to clear deposit before shipment. Please allow an extra 7 days. We apologize for any inconvenience this may cause.
C.O.D. Orders:
Call 1.866.873.2941 C.O.D. orders will be accepted where payment is made with a money order. There is an additional $6 fee for COD orders.
Domestic orders are shipped by Frieght. Shipping charges are quoted on an individual basis. Please allow 10 - 15 business days for delivery.
We will ship products anywhere in the world! (See restrictions below).
We will gladly accept and process your credit card or International Money Order or Check drawn in US Funds through a US bank. Please make Check or Money Order payable to:
Florida Hurricane Shutter
14115 63rd Way North
Clearwater Florida 33760
If you have any questions regarding payment for international orders, please email us at
International Shipping Charges:
Shipping products internationally can be expensive depending on the weight and destination of the package.
As an estimate, International Shipping charges are often roughly twice the rate of Domestic Shipping charges (though this of course varies). Packages sent to Canada or Mexico are often considerably less expensive than those sent overseas.
For a more exact estimate of your actual shipping charges, email quotes@floridahurricaneshutter.com with the product(s) you're interested in and your home address prior to placing your order.
International Shipping Restrictions:
1. We cannot be responsible for any tariffs, customs restrictions , or other regulations that apply in countries outside the United States. We encourage you to speak with your customs office if you have any questions.
2. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
3. If for any reason the package is seized by Customs Officials, we will not issue you a refund.
4. You pay actual shipping charges based on the weight of the package plus a $7.50 international processing fee. Shipping by air to most other countries can be very expensive. Shipping charges alone are frequently 50% to 100% of the total cost of the products. Prepayment is required. Payment must be by credit card, US money order, or personal check drawn on US bank.
5. You are responsible for any duties or taxes that may apply. If you have any questions regarding Awning Works Inc. shipping policies or need more information, please email us at:
Damages:
Do not use any damaged goods. Awning Works Inc. makes every effort to safely secure and ship all packages, but we understand that sometimes merchandise can be damaged during the shipping process. Merchandise damaged during shipping must be reported to Awning Works Inc. within 24 hours of receipt. We will contact the shipping company for visual inspection of the merchandise and box as received. We will then replace any confirmed damaged merchandise.
Returns:
Please, call us during our normal business hours for return authorization prior to returning any merchandise. Merchandise must be returned in "sellable" condition in order to receive credit, which means un-opened and undamaged. Only Full rolls qualify for credit, cut yardage cannot be returned. Credit will be issued for unopened merchandise returned within 10 days of your receipt of shipment. A 25% restocking fee and all freight charges will be applied to all returns. Product returns cannot be accepted after 30 days.
Back Orders:
Typically every item we sell is stocked. Although every attempt is made to maintain inventory of each product we sell, occasionally we may run out of certain products. In this event, we will give you an estimated time of availability and give you the choice of canceling the out-of-stock items, holding off shipment of your entire order until the product is available, or receiving a partial shipment of the in-stock items first and the out-of-stock items when they are available. Additional shipping charges could be incurred for these partial shipments.
Don't see your product email us with the information!
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